Orders are typically delivered within 2–7 working days after dispatch, depending on your location.

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp.

Yes, depending on availability and logistics, your order may arrive in multiple shipments.

Our delivery partners will attempt delivery up to 3 times. If unsuccessful, the order may be returned to our warehouse.

Yes, we offer returns for any reason, including change of mind, within 72 hours of delivery, subject to conditions.

• Product must be unused
• Original packaging must be intact
• All tags and accessories must be included

Yes, we arrange return pickup (subject to serviceability). A pickup fee may apply in certain cases.

Refunds are processed after the returned product passes quality check. It usually takes 3–5 days to process and an additional 5–7 days to reflect.

• Prepaid orders → original payment method or store credit
• COD orders → store credit only

Please contact us within 72 hours and share images/videos and your unboxing video. We will arrange a replacement or refund after verification.

We strongly recommend recording an unboxing video as it helps us quickly resolve any issues related to damage or missing items.

Some products come with a manufacturer warranty. This will be mentioned on the product page.

Warranty covers manufacturing defects or functional issues under normal usage.

You can contact our support team with your order details and product images/videos.

Yes, orders can be cancelled before dispatch only.

We offer prepaid payment options and Cash on Delivery (COD) for select orders.

You can reach us via WhatsApp or Email. Details are available on our Contact Us page.